Help/FAQ

How do I go about placing a custom made order?

Speak to one of our experienced staff and they will either suggest an appointment to run through your specific design criteria, or you can email your design details through to us.

How long will it take to make my custom item?

The time taken to custom make an item is dependent on the design complexity, size and material availability.  This will be discussed with you in further detail and once your order has been established.

Do you keep standard stock items?

While we do have some standard stock, the majority of our furniture and kitchens are custom made. Availability of standard stock depends on how busy we have been.

Do you only manufacture solid wood furniture?

While we love the beauty of natural woods, we do manufacture furniture in a variety of woods and finishes for example MDF and Plywood for the kitchen units.

Do you only manufacture free standing furniture?

No, we also manufacture and fit fixed kitchen units and built-in-cupboards.

Do you only manufacture kitchen furniture?

No we can help you custom make furniture for anywhere in your home, patio, garden, offices etc.  We can help you with your design ideas to make the perfect custom piece.

How should I care for my natural wood furniture?

The care of furniture depends on the type of finish applied to the item. We do finishes that range from raw wood (unfinished), water based sealers, natural waxes and oils to more modern, hard wearing finishes. The relevant care will be explained to you when your items are delivered.

Do you deliver to anywhere in South Africa?

Deliveries run mainly between KZN and Gauteng, but transport can be arranged elsewhere.

What backings do my free standing units come with?

All our free standing units are supplied with white masonite or MDF backings

What hardware is used on the kitchen units?

We only use top quality hardware, such as Grass hinges and accessories and all drawers have ball bearing runners that can take 35-45kg each, giving you years of trouble free and smooth operation. We also have soft close systems available on most items, as well as an extensive range of high-end accessories. Please ask your consultant about these options.

What tops are fitted to my kitchen units?

All kitchen units are supplied with pine tops. If you would like some other wood or materials to be used, please advise us so we can source and supply if needed.

What work do I need to do to my kitchen units when they arrive?

Nothing. Simply place them in the desired spaces. The only work that will be needed is plumbing or electrical connections, should you require them. All our units come with tops that are varnished or painted. These can be removed should you require granite or marble tops. All drawer boxes and carcasses are varnished or painted before they leave the factory to ensure many years of maintenance free use.